Privacy Policy

This Privacy Policy explains how Spec Op Solutions LLC (“Spec Op Solutions,” “we,” “us”) collects, uses, and protects your information when you visit specopsolutions.site or use our coaching services.

Information we collect

• Contact details you give us, such as your name, email address, and phone number.
• Intake information you submit, such as your goals, training history, schedule, equipment, injuries, and answers to the health readiness checklist.
• Order details when you buy a package, such as the package purchased and billing name and address. Payments are handled by our payment processor. We do not store full card numbers.
• Usage data such as pages visited, browser type, and device information, collected through cookies and similar tools.

How we use your information

• To respond to messages and schedule consults.
• To design, deliver, and adjust your training program.
• To process orders and send receipts and service updates.
• To send the free resources you request and, if you opt in, occasional tips and offers.
• To keep the website secure and improve how it works.

Health information

Information about your health, injuries, and exercise readiness is used only to design your program and to decide whether you should get physician clearance first. We do not sell it. We share it only with your permission or when the law requires it.

How we share information

We do not sell your personal information. We share it only with service providers that help us run the business, such as website hosting, email delivery, payment processing, and appointment scheduling, and only as needed for them to provide those services. We may also share information if required by law.

Cookies

We use cookies that are needed for the site and checkout to work, and may use analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings.

How long we keep information

We keep your information for as long as needed to provide our services, meet legal and tax requirements, and resolve disputes. You can ask us to delete your information at any time, subject to those requirements.

Your choices

• Ask to see, correct, or delete the personal information we hold about you.
• Unsubscribe from marketing emails using the link in any email.
• Send any privacy question or request through the contact page.

Security

We use reasonable safeguards to protect your information. No website or online service is completely secure, so we cannot promise absolute security.

Age requirement

Our services are for adults 18 and older. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last updated.

Contact

Spec Op Solutions LLC
Reach us any time through the contact page.